FAQs

EarthHarmonize™ – Frequently Asked Questions

1. What is grounding and how does it work?

Grounding (also known as “earthing”) is the process of reconnecting your body to the Earth’s natural electrons.
These electrons help balance the body’s electrical state, support the nervous system, and reduce built-up stress in the body.

With our grounding mats, you can experience these benefits while sleeping, relaxing, or working at your desk — no need to go barefoot outdoors.

2. How do I use the grounding mat?

It’s very simple:

  1. Plug the grounding cord into the ground port of any standard outlet.

  2. Place the mat where you sit, rest, or sleep.

  3. Ensure some part of your skin makes contact.

That’s it — the mat does the work for you.

3. Is grounding safe?

Yes.
Grounding is completely safe, and humans have been grounded naturally for thousands of years. Our mats do not run electricity — they simply connect you to the Earth’s natural energy through the grounded port.

There is no voltage, no current, and nothing that can “shock” you.

4. What benefits can I expect?

Most customers experience one or more of the following:

  • Deeper, more restful sleep

  • Reduced stress and tension

  • Calmer nervous system

  • Improved mood and energy

  • Better recovery after long days

  • Less inflammation and soreness

Many notice improvements within days — others within 1–2 weeks.

5. Can I use it while sleeping?

Yes.
Sleeping grounded is one of the most effective ways to experience results. Simply place the mat under your feet, legs, or torso.

6. How do I know if my outlet is grounded?

Every order includes a grounding tester.
Plug it into the outlet — if the lights indicate “Correct Wiring,” your outlet is grounded and safe to use.

7. Can multiple people use grounding products at once?

Absolutely.
More than one person can ground at the same time, as long as each grounding product is connected properly.

8. How do I clean the grounding mat?

Wipe it gently with a cloth, warm water, and mild soap.
Do not use bleach, alcohol wipes, or abrasive cleaners.

9. Is this safe for older adults?

Yes — grounding is particularly beneficial for older individuals because it supports:

  • Sleep

  • Stability

  • Mood

  • Circulation

  • Nervous system balance

It is gentle, natural, and non-invasive.

10. Is grounding safe if I have a pacemaker?

Grounding is generally safe, but we always recommend checking with your doctor first if you use implanted medical devices.

11. Do you ship internationally?

Yes — we ship worldwide.
You will receive a tracking link as soon as your order is dispatched.

12. How long does shipping take?

  • USA & UK: 5–12 business days

  • Canada & Australia: 6–14 business days

  • Europe: 5–14 business days

  • Rest of World: 7–20 business days

13. What is your return policy?

We offer a 90-Day Risk-Free Guarantee.
If you don’t feel a difference, simply contact us and we will make it right.

14. How do I contact support?

You can reach us anytime at:

📩 support@earthharmonize.com

We aim to respond within 24 hours, Monday–Saturday.